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Travel Conditions

The consumer does not have the right to cancel a purchase

Even though article 47 of the Act on Market Practices and Consumer Protection provides a cancellation period of 14 calendar days for distance selling, this right of retraction does not apply to contracts entered into through the website.

In accordance with the Belgian Royal Decree of 18 November 2002, distance agreements with regard to accommodation, transport, catering and leisure activities are excluded from this possibility under certain conditions.

This exception for the tourism sector was introduced due to the specificity of the services delivered in this sector and is in compliance with European regulations regarding distance selling, that also provide an exception for services with regard to accommodation, transport, catering and leisure activities.

1. DEFINITIONS THE MEANING OF CERTAIN EXPRESSIONS USED HEREIN 2. APPLICABILITY 3. TICKETS 4. TARIFFS, CHARGES AND OTHER EXPENSES 5. BOOKINGS 6. CHECK-IN AND EMBARKATION 6.i ONLINE CHECK-IN 7. REFUSAL AND LIMITATION OF CARRIAGE 8. BAGGAGE 9. SCHEDULES, DELAYS, CANCELLATION OF FLIGHTS 10. REPAYMENT 11. CONDUCT ABOARD AIRCRAFT 12. CARRIER'S ARRANGEMENTS FOR ADDITIONAL SERVICES 13. ADMINISTRATIVE FORMALITIES 13.i Required visa 14. LIABILITY FOR DAMAGE 15. DEADLINE FOR SUBMISSION OF CLAIMS OR ACTIONS 16. INTERPRETATION 17. CHOICE OF LAW AND JURISDICTION 18. TRANSFER 19. AIR CARRIER INFORMATION 20. ADITIONAL SERVICES

Important documents

For the papers necessary for the trip, please visit: www.politiadefrontiera.ro, the section "Travel Conditions"